Gate and Guide

Last Updated: May 16, 2026

Welcome to GG Admin (“we,” “our,” or “us”).
GG Admin is a gated community administration and operations platform designed for Resident Welfare Associations (RWAs), estate managers, facility managers, and authorized society staff.

This Privacy Policy explains how we collect, use, store, and protect your information when you use the GG Admin mobile application and related services.

By using GG Admin, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Account Information

We may collect:

• Name
• Mobile number
• Email address
• Role designation
• Society or organization information
• User profile photo

B. Community & Resident Information

Authorized administrators may manage:

• Resident details
• Staff details
• Service provider details
• Flat/unit information
• Vehicle registration information
• Parking allocation details

C. Vehicle Access & Security Data

To provide vehicle access monitoring and security features, we may collect:

• Vehicle registration numbers
• Vehicle entry and exit timestamps
• Gate access records
• Vehicle images captured at entry/exit points
• Registered and unregistered vehicle status
• Duration of vehicle stay inside premises

D. Device & Usage Information

We may automatically collect:

• Device model
• Operating system version
• App version
• Crash logs
• Usage analytics
• IP address
• Notification tokens

E. Camera & Media Access

The app may request camera or media permissions for:

• Face enrollment and verification
• Profile photo uploads
• Incident documentation
• Vehicle image review
• Security-related operations

2. How We Use Information

We use collected information to:

• Manage gated community operations
• Monitor society entry and exit activity
• Track vehicle access logs
• Process resident and vehicle requests
• Manage tickets and maintenance operations
• Improve security and operational efficiency
• Send notifications and alerts
• Provide customer support
• Improve app functionality and performance

3. AI Features

GG Admin may include AI-powered features such as operational assistance, analytics, and chatbot functionality.

AI-generated responses are intended to assist administrators and should not be considered legal, financial, or security advice.

We may process operational data to improve AI-assisted features and user experience.

4. Data Sharing

We do not sell personal information.

We may share information:

• With authorized community administrators
• With service providers supporting app functionality
• When required by law or legal authorities
• To protect safety, security, or legal rights

5. Data Storage & Security

We implement reasonable technical and organizational measures to protect information, including:

• Secure cloud infrastructure
• Access controls
• Authentication systems
• Encrypted communications where applicable

However, no system can guarantee absolute security.

6. Data Retention

We retain information only as long as necessary for:

• Operational purposes
• Legal compliance
• Security monitoring
• Dispute resolution

Community administrators may request deletion of certain operational records where legally permissible.

7. User Permissions

The app may request permissions including:

• Camera access
• Storage/media access
• Notifications
• Internet/network access

Permissions are used strictly for operational functionality.

8. Third-Party Services

GG Admin may use trusted third-party services including:

• Cloud hosting providers
• Push notification services
• Analytics tools
• Security infrastructure providers

These providers may process limited information necessary for service delivery.

9. Children’s Privacy

GG Admin is intended for use by authorized adults managing gated communities and is not directed toward children under 13 years of age.

10. Your Rights

Depending on applicable laws, users may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion of data
• Withdraw permissions where applicable

Requests may be submitted using the contact information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be published with a revised “Last Updated” date.

12. Contact Us

For questions regarding this Privacy Policy, contact: